DELIVERY & CHARGES - Online For Home

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DELIVERY:

All products will be delivered directly to your front door. We DO NOT carry the products upstairs.
Some large items may require assistance (please see item discription or/and delivery method discription).

Once order is placed and we received cleared payment, we process the goods for delivery. Delivery times varies and depends of the item, stock availabilty and original item location. It is normally up to 5 weeks but usually quicker and the estimated delivery is stated when placing the order. If it is necessary we will contact you to confirm exact delivery date and time or provide you with tracking informations.
PLEASE NOTE: Some special orders or out of stock products may take longer and we will contact you if there is any delays. If you are concerned about your delivery please contact our staff.
 
PLEASE NOTE: Once the date is agreed it is very important to let us know at least 24 hours before if you will not be able to accept your delivery . We can then rearrange it to different date based on our delivery schedule. If the courier will not be able to deliver your goods on the date further delivery charges may apply.

We check every product with care to make sure items are undamaged and arrived safely. Unlikely, if your delivered package is damaged or missing goods, you must report it to us within 48 hours.
We also recommend customers to check the package upon delivery before signing the delivery note and report any damages if occurred.  Failure to do so may affect a chance of a refund or replacement goods.

CHARGES:

All final purchase prices include postage & packing charges. From time to time we can offer promotional FREE delivery service. Outside of that period our delivery charges are based on your delivery location and item weight/ size (according to our courier charges). Please see delivery map zones and charges below.


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