Returns - Online For Home


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It is our proud to make sure every single customer is satisfied with their purchase and we do our best to describe the items as accurate as possible. If for any reason you're not satisfied with the item please contact us to discuss that first.

Please contact us via email to arrange/report goods for return no later than 7 days from delivery date. Outside that period no returns will be accepted. No goods will be accepted at the warehouse without prior consent.

All products are NEW and covered with manufacturers warranty.
PLEASE NOTE: All damages caused by third party may be subject to cancellation of warranty / return reject.

We do not accept refund caused by order mistakes.
We stronlgy advice to check all item specyfications including colours, measurements, material etc before placing the order. We also suggest to perform all the required measurements of the areas, which will be used to carry in the products (corridors, halls, staircases, etc) to make sure it is enough space. It mostly relates to big elements like sofas, armchairs and others.
Colour mismatch and shades will not be accepted as a reasons for returns .
The pictures on our website are only for display purposes and might look slightly different comparing to real products, due to screen colours and brightness adjustments and the light when the pictures were taken.

PLEASE NOTE that when returning rejected goods, the original package and contents must in perfect condition and item must not be used. We request that you do not assemble the goods if you plan to return them as this can damage the goods. This allows us to be able to re sell the item as brand new.

If the product returned is not in fully resaleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item, or deduct up to 30% of the original selling price from the refund amount. This does not affect your statutory rights.

You are responsible for the cost of returning the goods safely to our warehouse. We will refund your money within 30 days of cancellation, less any delivery costs incurred.


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